External Incidents
24. April 2025 20:10
External Incidents

Hi everyone,

 

We want to take a moment to address an important topic regarding off-platform incidents and discussions.

 

We understand that many of you connect with one another beyond goSupermodel – whether through social media, group chats, or other online spaces. While we support friendships and community building, it's important to recognise that goSupermodel cannot monitor or verify what happens off our platform. This means we’re extremely limited in our ability to step in, investigate, or take action when issues arise outside our controlled environment.

 

Because of this, and in the interest of everyone’s safety and well-being, we’re making it clear that:

  •  Any reference to off-platform incidents or activity will be removed. Exceptions are community activities that are announced in allocated places and have the intention of creating connection and community in positive ways.

  •  Content related to off-platform drama, accusations, or call-outs will be sanctioned according to our rules.

We are doubling down on this policy not to silence anyone, but to ensure that our platform stays a safe, respectful, and positive space for everyone. Our moderation team can only protect our community within the boundaries of goSupermodel – and this is where we choose to focus our resources.

 

Because of the inherent risks tied to anonymous tools, we’ve made the decision to remove this type of content as well to keep goSupermodel safe for everyone. This means Anon Confessions, (including Deco My Tree), in which goSupermodel can't track who is responsible for the content created.

 

As stated in our rules:

5.5. External incidents.

We don’t act on incidents outside goSupermodel unless they threaten security or are a serious endangerment upon our community safety, in which case we may intervene.

 

This does not mean that we have authority or resources to monitor, investigate or moderate external incidents, however, it does mean that we in special cases may have enough information in order to conclude that someone is targeting an individual, conspiring to violate our rules, or otherwise serve a threat to the general platform safety. 

 

If you have been affected by something outside of goSupermodel, we encourage you to speak with someone you trust, reach out to local support services, or use the reporting tools available on the platform where the issue occurred.

 

If you have reason to believe that someone is targeting you due to off-platform incidents, you can explain the situation in the moderator inbox. This does not mean that we will have the possibility to intervene, but we can note down the information and be more informed and ready for potential rule violations that take place on our platform. 

 

Let’s continue working together to keep goSupermodel a supportive and kind place to be.

 

If you have any questions, feel free to drop by the External Incidents FAQ. Keep your questions respectful and on-topic. 

 

Love,